Shipping policy

Last Updated: 15/07/2026

Thank you for shopping with Urbanvistadeals. We are committed to delivering your order as quickly and efficiently as possible.

Free Shipping

We proudly offer FREE shipping on all orders. There are no additional shipping charges at checkout.

Order Processing

All orders are processed within 1–3 business days after payment has been received and confirmed.

Orders are not processed or shipped on weekends or public holidays.

Delivery Times

Estimated delivery times may vary depending on your location:

  • Australia: 5–12 business days

  • New Zealand: 7–15 business days

  • United States: 7–20 business days

  • Canada: 7–20 business days

  • United Kingdom: 7–20 business days

  • Europe: 7–25 business days

  • Other International Destinations: 10–30 business days

Please note that these timeframes are estimates and are not guaranteed.

Order Tracking

Tracking information will be provided when available. Once your order has been shipped, you will receive a confirmation email containing tracking details.

Please allow several days for tracking updates to appear after shipment.

Customs, Duties and Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

Delays

Delivery times may occasionally be affected by factors beyond our control, including customs inspections, severe weather, carrier delays, public holidays, or other unforeseen circumstances.

Incorrect Address Information

Customers are responsible for ensuring that all shipping information is accurate at checkout.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately after placing your order.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at Support@urbanvistadeals.com within 7 days of delivery. We will work with the carrier to investigate and help resolve the issue.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

Email: Support@urbanvistadeals.com
Store Name: Urbanvistadeals